Is Your Current Computer Guy Causing You To Need One Of These?

• Does he take forever to call you back and respond to your requests?
• Are you paying him good money to keep things working, but are STILL having constant problems, slowness and other recurring issues?
• Are you worried he’s not backing up and securing your network?
• Does your head hurt from having to deal with the hassles?

Are you sick and tired of constant IT, phone and computer problems interrupting your day, frustrating you and your team?

Do you feel stuck with an absent-minded computer guy who isn’t delivering the SERVICE you want, but you don’t know who else you can trust to do a good job without overcharging you?

If so, I have the solution that will make IT-related issues one headache you NEVER have to deal with again.

My name is Rick Williams, owner and CEO of CloudSmart IT. We specialize in delivering proactive IT support and services to businesses like yours with friendly, knowledgeable techs who will put you at ease and resolve your IT problems quickly and efficiently. Chances are you’ve never heard of me or my company before, but when you finish reading this letter, you’ll be glad you finally have.

Why can I make such a bold statement?

Because almost every small business CEO I talk to will confess that their current computer support person – whether it’s a friend who’s good with computers or a “professional” IT company – is NOT completely delivering the level of service they want. Therefore, they are forced to deal with ongoing technical issues and worry that their network is NOT secure from hackers, ransomware, extended downtime, HIPAA compliance and a range of data-erasing disasters. Clearly this is unacceptable!

Click Here for Your Free IT Systems Assessment

Isn’t It Time To Finally Get Rid Of This Headache?

Although the notion of providing reliable, affordable, full-service computer support isn’t an amazing concept, it still surprises me how many computer technicians don’t get it right. Therefore, I understand if you’re skeptical about our claims. My guess is that you’ve been disappointed, even burned, by other IT guys in the past. That’s why I’d like to extend the following offer to you…

A $497 “Get-To-Know-Us” FREE Gift…

As a prospective client, I’d like to offer you a free, no-obligation, no-sales-pressure IT Systems Assessment where I’ll send one of my senior technicians to your office to conduct an audit of your network’s security and overall health.

When done, we’ll give you a report of findings that will not only reveal if your data and computer network really are properly backed up and secured, but also if there is anything you need to do now to prevent a major network outage, data loss, hacker attack or other expensive, data-erasing disaster. Plus, we can almost always show you how to save a little (or a LOT) on hardware and software by switching to more efficient [cloud](/content/services/cloud-computing/ "cloud computing"/index.html)-computing solutions.

After all, it never hurts to get a competitive bid from a qualified third party – and this assessment is totally, completely free without obligation.

What's Next?

The Assessment only takes 60 minutes to conduct, but when it’s done, you’ll know for sure if your company’s data is secured and, in the event of a disaster, exactly how fast you could be back up and running again (if at all). I will be following up in the next couple of days to make sure you received this letter, and to see if you would like to schedule this free IT Systems Assessment. If not, please just let us know!

Awaiting your response, Rick Williams, CEO, CloudSmart IT

P.S. Why risk it? Our free IT Systems Assessment comes with zero strings attached, no expectations and no obligations on your part. If nothing else, it will be a good third-party validation of how well your systems are currently performing.

How Does Your Current IT Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your IT company or computer guy is doing everything possible to secure your network and prevent expensive disasters? If your technician does NOT score a “yes” on every point, you could be paying for substandard support and jeopardizing your data and network’s security!

• Do they answer their phone LIVE and respond to emergencies promptly (within X minutes)?
• Are they easy to reach and highly responsive (responding same day) when you need them for non-emergencies?
• Do they proactively monitor, patch and update your computer network’s critical security settings daily? Weekly? At all? How do you know for sure?
• Do they offer proof that they are backing up ALL your data, laptops and devices?
• Do they meet with you regularly (at least once a quarter) to report what they’ve been doing, review projects and offer new ways to improve your network’s performance instead of waiting until you have a problem to make recommendations?
• Do they provide detailed invoices that clearly explain what you are paying for?
• Do they explain what they are doing and answer your questions in terms that you can understand, NOT in “geek speak”?
• Have they proactively discussed cybersecurity with you, and made recommendations for better protecting your network from ransomware?
• Have they provided you complete network documentation, or do they hold the “keys to the kingdom” refusing to give you admin passwords?
• Do they offer any guarantees on their services?
• Do you look forward to seeing them, working with them, or do you cringe every time you have to make that call?

Click Here to Get Started

As an Executive Director of a small non-profit, it is critical that we get the maximum effectiveness for every dollar we spend. CloudSmart IT has exceeded our expectations over and over again. Not only do they help with critical support we do not understand, but they take the time to explain it on a level we can understand. They got to know our systems, our routines, our habits, and behaviors, and worked around those to customize a safe environment that we need and that worked with us. The move from a inside storage system (server located on site) to the cloud was wonderful. It is even easier to get to what we need, and use our processes. And when a problem or question arises they respond quick; on average within 10 minutes. I cannot stress enough that security in your business is now a utility like electricity, internet, or water. You must invest in it. The threat is real and the bad actors will try to hurt each business. It is not a question of if, but when they will come. Get secured today, and get your systems saved so that in the event of an emergency, you can just pick up your computer and keep going.

Chuck Taylor, Executive Director Non-Profit

My company has been using Rick and his great team at CloudSmart IT since we started and would be lost with out them. They are everything you want in an IT company: fast, reliable, and most importantly they get issued fixed fast.

Dillon Woods, Owner Real Estate Law

The transition from email on our outlook system to the new updated system was smooth and flawless. Because we are a small non-profit and had been working on the assumption that the cost to change our emails from our old 2010 Microsoft outlook system would be cost prohibitive and, since we are not techies the idea of changing to a new system and updated software seemed out of our capabilities. CloudSmart IT saved us money and got us migrated. We can check our email from anywhere. We are using the newest programs each month, and everything works way faster. We could not be more grateful for CloudSmart IT. Please consider checking them out.

Cyndi Shrewsbury, Office Manager Non-Profit

I love the worry-free experience my CloudSmart IT services provide. My system runs smoothly allowing for a seamless workflow. The Monthly Executive Management Report let’s me know in a timely fashion how the network is running and any proactive maintenance that has been done. I would highly recommend this company!

Susan Allen, Small Business

CloudSmart IT Team is very professional and provide great service. They are always quick to respond and help us solved any problems we have. I highly recommend CloudSmart IT for all IT support needs. Thank you very much for an exceptional service! CloudSmart IT の皆様、いつも素晴らしいサービスとサポートをありがとうございます！

Lida Sea [Manufacturing](/content/who-we-serve/manufacturing/ "manufacturing"/index.html)

These guys get cloud! I would never hesitate to recommend Rick and his team, they do awesome work, are responsive and truly care about their customers.

Will Ominsky, Vendor

Rick and his crew at CloudSmart IT are the perfect resource for any IT needs you may need. They have gone above and beyond to help and make sure we are in compliance with federal and local regulations that let us secure our client’s private information. Any problems we have are dealt with immediately. Overall, CloudSmart IT is the best IT security and cloud service I’ve ever worked with.

Benton Smith, Owner Real-Estate Law

I highly recommend CloudSmart IT for all your tech needs! They are professional and great to work with. They do an excellent job managing our business server, network, and backup needs. They are quick to help you out when you have a problem also. Thank you for all you do!

Cassie Alexander, Manufacturing

Community Housing Partnership of Williamson County is a proud customer of CloudSmart IT. Their personal touch and professionalism enable them to provide a level of customer support that is second to none. We are grateful for their support and consider it a privilege to recommend them to others needing first rate IT support.

Zabrina Gregg, Executive Director Non-Profit

CloudSmart IT is always quick to respond, very professional, and always put in extra effort into solving our problems. Even in the most unprecedented situations, like a power-outage or after a local weather disaster, CloudSmart IT was able to make sure our systems were accessible to our employees, safe from hacking, and stable. We recommend this service to any company who needs around the clock IT support.

Caleb Morris, Assistant Manager Manufacturing

Rick recently transitioned my office from a physical server to the cloud. The entire process was very well executed by Rick and his team. We are very pleased with the results. Rick aims for the bulls eye and always hits the mark. Thank you, Rick, for another job well done.

John Rochford, Owner Real-Estate Law

CloudSmart IT has been serving our company for over 4 years now. We have always called on them for all our IT support. They have set up and maintained everything from our computers to our phone system. They are very well equipped to handle any job that our company needs. I will say one of the great things about them is that they really are a phone call away. If we need them they are very good about their customer support. I will continue to use them for all our future needs.

William Longworth, CFO Manufacturing

I received quick, personal attention from CloudSmart IT, and had many cyber concerns removed from my mind. These people know what they're doing, and they know how to make it understandable to the lay person. It's like having a having a huge IT Department for your small business, and not having to reduce your bottom line significantly to get it.

Tirk Wilder, Owner Small Business

CloudSmart IT is the perfect outsource for small businesses IT. The owner, Rick Williams, is a conscientious and knowledgable IT leader. He has dedicated his career to serving small business clients. For most small businesses, IT is not their core competency, but a needed service to delivery their primary product or service. In most cases it makes little financial sense to support IT full time internally. I highly recommend checking with CloudSmart IT to see the benefits they can supply to your business.

Anthony Arnold, Owner Small Business

We are a small business working in the medical community with other small business and have been on a break-fix model for years. After adding a server and needing to comply with HIPPA we decided to let CloudSmart IT handle all of our day-to-day IT operations. Our main applications, network and computers just work! We don’t have to worry about any issues and if we do have issues they are there to help us when we need help even by text message. Customer service and support are king in our business and that is what we get with CloudSmart IT. It is nice to find a company that knows service, as that is rare these days. We highly recommend them to your small business. Thank you CloudSmart IT for taking care of us!